# Xolara > Xolara is a B2B AI Customer Service (AI Employee / AI Agent) built exclusively for forex and crypto brokerages. It resolves 78% of support tickets instantly with multilingual transliteration across 100+ languages, seamless AI-to-human escalation, and read-only CRM integration for real-time KYC, deposit, and withdrawal status. Xolara is operated by Suntech Chatbot Sdn Bhd (Penang, Malaysia). Contact: sales@suntech-software.com, Telegram @Xolara_AI. ## Product - [Features](https://xolara.ai/features/): 24/7 FAQ handling, multilingual support, CRM integration, sensitive question escalation - [Customization](https://xolara.ai/features/customization/): AI agent tailored to each brokerage's workflow, escalation rules, and compliance limits - [CRM Integration](https://xolara.ai/features/crm-integration/): secure read-only CRM connection for instant KYC, deposit, and withdrawal answers - [Client Results](https://xolara.ai/results-from-clients/): live deployment data — 68.8% average AI resolution rate, 10s first response, 1,453 hours saved monthly ## Company - [About Us](https://xolara.ai/about-us/): mission, statistics (100+ countries served, 3M+ tickets resolved), leadership - [FAQs](https://xolara.ai/faqs/): common questions from forex broker decision-makers about deploying AI customer service - [Contact](https://xolara.ai/contact-us/): book a free demo or strategy session ## Articles - [What Is an AI Customer Service for Forex Brokers](https://xolara.ai/article/what-is-an-ai-customer-service-ai-agent-for-forex-brokers/) - [AI Customer Service Cost & ROI Pricing Guide](https://xolara.ai/article/how-much-does-an-ai-customer-service-cost-for-a-forex-broker-roi-pricing-guide/) - [AI Customer Service Evaluation Checklist](https://xolara.ai/article/ai-customer-service-evaluation-checklist-forex-brokers/) - [Multilingual AI Support for Forex Brokers](https://xolara.ai/article/multilingual-ai-support-forex-brokers/) - [Seamless AI-to-Human Escalation](https://xolara.ai/article/seamless-ai-to-human-escalation-forex-brokers/) - [How AI Customer Service Handles Forex Client Queries](https://xolara.ai/article/how-ai-customer-service-handles-forex-client-queries/) - [Scaling Broker Support with an AI Chatbot](https://xolara.ai/article/ai-chatbot-for-customer-service-how-financial-brokers-scale-support-without-losing-control/)